Energy & Utilities Software Development Company
FISTA Solutions builds software for utilities and energy companies: meter data and analytics platforms, outage and asset management tooling, field operations apps, customer and billing experiences, and AI agents for grid, maintenance, and customer operations under operator control.
- 150+
- projects delivered
- 50+
- companies served
- 99.9%
- verified uptime
- 47%
- efficiency gains
- 12+
- countries reached
What we build
What does a energy and utilities software development company build?
FISTA builds meter data and analytics platforms, outage visibility and restoration tooling, asset and maintenance planning, field crew mobile apps, customer self-service and billing experiences, and AI agents for anomaly triage, work planning, and customer contact.
- 01
Meter data platforms
Ingestion, validation, estimation, and analytics over AMI interval data at utility volumes, feeding billing, operations, and customer insight.
AMI - 02
Outage and restoration tooling
Outage visibility, crew status, estimated restoration communication, and post-event reporting drawn from operational systems.
Reliability - 03
Asset and maintenance planning
Condition-based maintenance planning over EAM and sensor data, replacing calendar-only schedules with risk-ranked work.
Assets - 04
Field operations apps
Offline-capable mobile apps for crews: work orders, inspections, photo evidence, safety checks, and sync that survives poor coverage.
Field - 05
Customer experience and billing
Self-service, usage insight, program enrollment, and payment experiences integrated with CIS, built accessibly.
Customer - 06
Energy AI agents
Anomaly triage, work-order summarization, outage communication drafting, and customer contact agents that never touch control systems.
AI
Requirements
Which requirements shape energy and utilities software development?
Energy software is shaped by safety, scale, and segregation: operational technology must stay isolated from IT experiments, interval data arrives in enormous volumes, field connectivity is unreliable, and regulated utilities must document controls on anything touching critical infrastructure.
| Requirement | What it means here | How FISTA builds to it |
|---|---|---|
| OT/IT segregation | Control systems must not be exposed to general-purpose applications. | Read-only, one-way data paths from operational systems, no write access from analytics or AI components, and documented network boundaries. |
| Data volume | Interval meter data grows to billions of records and must stay queryable. | Time-series storage with partitioning and rollups, streaming ingestion with back-pressure, and cost-modeled retention tiers. |
| Field reliability | Crews work where connectivity fails. | Offline-first mobile architecture with conflict-resolving sync, local evidence capture, and queue-and-forward submission. |
| Critical infrastructure controls | NERC CIP and equivalent expectations apply to in-scope assets. | Scope determination in design, access control and logging to the standard, change management records, and evidence retention. |
| Customer protection | Usage data is sensitive and disconnect processes are regulated. | Consent-aware data sharing, masked access for support staff, and regulated notice workflows with audit trails. |
Where AI fits
Where do AI agents fit in energy & utilities?
AI agents fit energy operations in triage and communication: anomaly and alarm triage, maintenance work planning, outage communication drafting, meter exception investigation, and customer contact. Agents read operational data and recommend; switching, dispatch, and control actions stay with authorized operators.
- 01
Anomaly triage agent
Groups related alarms and meter anomalies, proposes probable cause with the supporting data, and routes to the right team.
- 02
Maintenance planning agent
Ranks candidate work by asset risk, history, and crew availability, producing a proposed schedule for a planner to approve.
- 03
Outage communication agent
Drafts customer and stakeholder updates from operational status, with a human approving every external message.
- 04
Meter exception agent
Investigates validation failures against historical patterns and proposes estimation or field-visit actions for review.
- 05
Customer service agent
Answers billing and usage questions from read-only account data, escalating disconnects, disputes, and hardship cases to staff.
Cost and timeline
How much does energy and utilities software development cost, and how long does it take?
Cost is driven by data volume, the number of operational systems integrated, and field application complexity; timeline by security review for anything near operational technology. FISTA does not quote blind: the scoping call returns a specification, a data architecture, and an estimate.
Data volume is the main cost lever. Interval data at utility scale makes storage and query design a first-order financial decision, not an implementation detail. FISTA models retention tiers, rollups, and query patterns against your actual meter count and interval frequency, so the running cost is known before the platform is built.
Security review governs the schedule whenever work approaches operational technology. FISTA designs read-only boundaries early and documents them, which keeps reviews short and keeps the AI and analytics layers firmly outside the control path.
Send the scope you have, even if it is a paragraph. You get a written brief, an architecture sketch, and a phased estimate before any commitment.
Get a scoped quoteDelivery
How does FISTA deliver an industry software project?
FISTA delivers in four gated phases: a discovery sprint that produces the specification and integration map, an architecture and compliance design that names every control, iterative builds demoed weekly on your environment, and a verified release with runbooks, monitoring, and a handover or a managed operations option.
- 1
Discover and specify
Stakeholder interviews, system inventory, data classification, and a written specification with acceptance criteria and a phased plan.
OutputSpecification, integration map, estimate
- 2
Design for compliance
Architecture, data model, security controls, and the evidence plan for any audit, agreed before the first sprint.
OutputArchitecture decision record, control matrix
- 3
Build and demonstrate
Two-week sprints with automated tests, contract tests on integrations, and a demo on your environment every week.
OutputWorking increments in your repository
- 4
Verify and operate
Load, security, and acceptance testing against the spec; release with runbooks, dashboards, and alerting; optional managed operations.
OutputVerified release, runbooks, SLOs
Why FISTA
Why choose FISTA Solutions for energy and utilities software development?
FISTA builds energy software with a hard boundary between analytics and control, engineers field apps for real connectivity, and models data cost before the platform exists. Work is contracted through a US entity with full IP assignment and documentation your security team can review.
Energy & Utilities specifics
- Read-only, one-way data paths from operational systems; AI and analytics never gain write access to control.
- Time-series architecture sized and costed against your real meter count and interval frequency.
- Offline-first field apps with conflict-resolving sync, tested against poor-connectivity conditions.
- Regulated customer workflows — notices, disconnects, disputes — carry audit trails by construction.
How FISTA engineers
- Spec-Driven Development: every deliverable starts as a written specification with acceptance criteria, so scope is testable before it is built.
- AI-native delivery: engineers direct coding agents under review gates and evaluation harnesses, compressing build time without loosening verification.
- Official Anthropic partner, with production experience across Claude, OpenAI, Google, and open-weight models, chosen per workload rather than by default.
- One accountable delivery lead, weekly demos on your environment, and code in your repositories from week one.
What you get as a client
- 150+ projects delivered for 50+ companies across 12+ countries since 2017, with 99.9% verified uptime on systems we operate.
- A US entity (FISTA Solutions Inc., Wilmington, Delaware) for contracting, invoicing, and IP assignment, with an engineering center in Faisalabad, Pakistan for cost-efficient senior capacity.
- US business-hours overlap for standups and reviews; written decision logs so nothing depends on a meeting you missed.
- Flexible engagement: fixed-scope build, embedded forward deployed engineers, or a dedicated team that you can scale month to month.
Clear answers
What buyers in this industry ask first.
Straightforward guidance for evaluating scope, fit, and the next step.
01Will AI or analytics touch our SCADA or control systems?
No. FISTA architects one-way, read-only data paths out of operational technology, with no write access from analytics or AI components. The boundary is documented in the design so your security team can verify it rather than take it on trust.
02Can you handle AMI interval data at our scale?
Yes, with time-series storage, streaming ingestion, partitioning, and rollups sized to your meter count and interval frequency. The cost and query performance model is produced during discovery so the running cost is a decision, not a surprise.
03Do your field apps work without connectivity?
Yes. Field applications are offline-first: work orders, forms, and evidence are captured locally and synchronized with conflict resolution when coverage returns, tested against intermittent and absent connectivity rather than assumed.
04How do you address NERC CIP requirements?
Scope is determined in design — which components touch in-scope assets — and the resulting access control, logging, change management, and evidence retention are built to the standard. Compliance determinations remain with your compliance organization; FISTA supplies the implementation and the evidence.
05Can you integrate with our CIS, GIS, and EAM systems?
Yes, through their supported APIs and integration interfaces, with contract tests on every boundary so a vendor upgrade does not silently break your data flows.
06Do you work with renewable operators as well as utilities?
Yes. Renewable and distributed energy operators typically need asset performance monitoring, forecasting inputs, maintenance planning, and market or settlement reporting, built over their SCADA historians and market interfaces.
Continue exploring
Related capabilities
Scoped in writing before you commit
Modernize operations without going near the control path.
Bring the data volume, the field problem, or the customer burden. The scoping call returns a specification, a data architecture, and a phased estimate.