Information we collect
We may receive information you choose to provide when you contact FISTA Solutions, discuss a project, or enter into a client relationship. This can include your name, organization, phone number, message content, and project requirements.
Our hosting and security systems may also process basic technical records such as IP address, browser type, requested pages, timestamps, and referring pages. Optional Google Analytics data is not collected unless you accept analytics.
How we use information
We use information to respond to enquiries, scope and deliver services, maintain website security, administer client relationships, meet applicable obligations, and improve our services.
We do not sell personal information. We do not use enquiry information to send optional marketing unless there is an appropriate basis to do so.
Legal bases
Depending on the context and applicable law, processing may be based on your consent, steps requested before or under a contract, a legal obligation, or a legitimate interest such as answering an enquiry, securing the website, or operating our business. Where consent is the basis, you can withdraw it.
Retention and security
We retain information only as long as reasonably needed for the purpose for which it was collected, an active relationship, dispute handling, and applicable recordkeeping obligations. Retention varies by record and jurisdiction.
We use administrative, technical, and organizational safeguards appropriate to the information and service. No internet transmission or storage system can be guaranteed completely secure.
International processing
FISTA Solutions operates in the United States and Pakistan and may use providers in other countries. Where personal information is transferred across borders, we use measures required by applicable law and consider the protections available in the receiving location.
Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or objection. You may also withdraw consent for optional analytics through the site’s Cookie settings control.
We may need enough information to verify and respond to a request. Some rights are subject to exceptions under applicable law.
Children and policy updates
The website is intended for business and technical audiences and is not directed to children. If you believe a child has provided personal information, contact us.
We may update this policy as our services or obligations change. The revised version and last-updated date will appear on this page.
Contact FISTA Solutions
For a privacy question or request, contact FISTA Solutions through WhatsApp at +16282292879.
Mailing address: 1007 N Orange St, 4th Floor, Suite 4628, Wilmington, Delaware 19801, US.